How to reset your iPod

Solu­tion:

Impor­tant: If your iPod is frozen or won’t turn on,
it may be because iPod is paused or the Hold switch is in the locked
posi­tion. If so, a lock sym­bol appears on the screen. Slide the Hold
switch to the unlocked posi­tion and check the screen.

“If the iPod dis­plays shows any of the fol­low­ing mes­sages you should eject the iPod from within iTunes instead of reset­ting it:“

• Con­nected. Eject before disconnecting
• Sync in Progress. Please wait…
• Do not disconnect

If your iPod is frozen or won’t turn on, the steps to reset it vary by model. You can eas­ily tell which iPod model you have if you’re not sure.

If you have an iPod with a click wheel. Which is prob­a­bly 95% of peo­ple. Here is how to reset your ipod.

1. Tog­gle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Cen­ter (select) but­tons simul­ta­ne­ously until the Apple logo appears, about 6 to 8 sec­onds. You may need to repeat this step.

If this doesn’t work, try con­nect­ing your iPod to a power adapter or to your com­puter as your iPod may have no bat­tery life left to per­form the reset.

Most of the time this solu­tion will fix the prob­lems you are hav­ing and in a few sec­onds you should be able to lis­ten to all your music again. If it still isn’t respond­ing then you may have a big­ger issue. If so you could con­tact us here or go directly to Apple support.